.complaints-suggestions{width:100%;min-height:100vh;background:var(--background-color)}.complaints-suggestions .page-header{text-align:center;padding:60px 20px;background:linear-gradient(135deg,var(--primary-color),var(--secondary-color));color:#fff;margin-bottom:60px}.complaints-suggestions .page-header h1{font-size:2.8rem;font-weight:700;margin-bottom:20px}.complaints-suggestions .page-header p{font-size:1.1rem;opacity:.9;max-width:700px;margin:0 auto;line-height:1.6}.complaints-suggestions .form-section{max-width:1200px;margin:0 auto;padding:0 20px 80px;display:grid;grid-template-columns:2fr 1fr;grid-gap:60px;gap:60px;align-items:start}.complaints-suggestions .complaints-form{background:var(--card-bg);border:2px solid var(--border-color);border-radius:16px;padding:40px;box-shadow:0 4px 20px rgba(0,0,0,.08)}.complaints-suggestions .complaints-form .error-message{background:#fef2f2;border:2px solid #fecaca;color:#dc2626;padding:15px;border-radius:8px;margin-bottom:25px;font-weight:500;text-align:center}.complaints-suggestions .complaints-form .form-row{display:grid;grid-template-columns:1fr 1fr;grid-gap:25px;gap:25px;margin-bottom:25px}.complaints-suggestions .complaints-form .form-row:last-child{margin-bottom:0}.complaints-suggestions .complaints-form .input-group{display:flex;flex-direction:column}.complaints-suggestions .complaints-form .input-group label{font-weight:600;color:var(--text-color);margin-bottom:8px;font-size:.95rem}.complaints-suggestions .complaints-form .input-group input,.complaints-suggestions .complaints-form .input-group select,.complaints-suggestions .complaints-form .input-group textarea{border:2px solid var(--border-color);border-radius:8px;padding:12px 16px;font-size:1rem;background:var(--input-bg);color:var(--text-color);transition:all .3s ease}.complaints-suggestions .complaints-form .input-group input:focus,.complaints-suggestions .complaints-form .input-group select:focus,.complaints-suggestions .complaints-form .input-group textarea:focus{outline:none;border-color:var(--primary-color);box-shadow:0 0 0 3px rgba(59,130,246,.1)}.complaints-suggestions .complaints-form .input-group input::placeholder,.complaints-suggestions .complaints-form .input-group select::placeholder,.complaints-suggestions .complaints-form .input-group textarea::placeholder{color:var(--text-muted)}.complaints-suggestions .complaints-form .input-group textarea{resize:vertical;min-height:120px;font-family:inherit}.complaints-suggestions .complaints-form .input-group.full-width{grid-column:1/-1}.complaints-suggestions .complaints-form .radio-group{display:flex;gap:20px;flex-wrap:wrap}.complaints-suggestions .complaints-form .radio-group .radio-label{display:flex;align-items:center;gap:8px;cursor:pointer;font-weight:500}.complaints-suggestions .complaints-form .radio-group .radio-label input[type=radio]{width:auto;margin:0}.complaints-suggestions .complaints-form .radio-group .radio-label span{color:var(--text-secondary);transition:color .3s ease}.complaints-suggestions .complaints-form .radio-group .radio-label:hover span{color:var(--primary-color)}.complaints-suggestions .complaints-form .radio-group .radio-label input:checked+span{color:var(--primary-color);font-weight:600}.complaints-suggestions .complaints-form .char-counter{text-align:right;font-size:.85rem;color:var(--text-muted);margin-top:5px}.complaints-suggestions .complaints-form .recaptcha-container{margin:30px 0;display:flex;justify-content:center}.complaints-suggestions .complaints-form .recaptcha-container .grecaptcha-badge{visibility:hidden}.complaints-suggestions .complaints-form .form-actions{display:flex;gap:20px;justify-content:center;margin-top:30px}.complaints-suggestions .complaints-form .form-actions .btn{min-width:150px}.complaints-suggestions .contact-info{background:var(--card-bg);border:2px solid var(--border-color);border-radius:16px;padding:30px;height:-moz-fit-content;height:fit-content;position:-webkit-sticky;position:sticky;top:20px}.complaints-suggestions .contact-info h3{font-size:1.4rem;font-weight:600;color:var(--text-color);margin-bottom:25px;text-align:center}.complaints-suggestions .contact-info .contact-methods{display:flex;flex-direction:column;gap:20px;margin-bottom:30px}.complaints-suggestions .contact-info .contact-method{display:flex;align-items:center;gap:15px;padding:15px;background:var(--section-bg);border-radius:10px}.complaints-suggestions .contact-info .contact-method .contact-icon{font-size:1.8rem;flex-shrink:0}.complaints-suggestions .contact-info .contact-method .contact-details h4{font-size:1rem;font-weight:600;color:var(--text-color);margin-bottom:5px}.complaints-suggestions .contact-info .contact-method .contact-details p{font-size:.9rem;color:var(--text-secondary);margin:0;line-height:1.4}.complaints-suggestions .contact-info .response-times{border-top:1px solid var(--border-color);padding-top:20px}.complaints-suggestions .contact-info .response-times h4{font-size:1.1rem;font-weight:600;color:var(--text-color);margin-bottom:15px}.complaints-suggestions .contact-info .response-times ul{list-style:none;padding:0;margin:0}.complaints-suggestions .contact-info .response-times ul li{padding:8px 0;color:var(--text-secondary);font-size:.9rem;border-bottom:1px solid var(--border-color)}.complaints-suggestions .contact-info .response-times ul li:last-child{border-bottom:none}.complaints-suggestions .contact-info .response-times ul li strong{color:var(--text-color)}.complaints-suggestions .success-message{text-align:center;max-width:600px;margin:100px auto;padding:40px;background:var(--card-bg);border:2px solid #10b981;border-radius:16px}.complaints-suggestions .success-message .success-icon{font-size:4rem;margin-bottom:20px}.complaints-suggestions .success-message h1{font-size:2.2rem;font-weight:700;color:#10b981;margin-bottom:20px}.complaints-suggestions .success-message p{color:var(--text-secondary);line-height:1.6;margin-bottom:20px}.complaints-suggestions .success-message p strong{color:var(--primary-color)}.complaints-suggestions .success-message .success-actions{display:flex;gap:20px;justify-content:center;margin-top:30px;flex-wrap:wrap}@media(max-width:1024px){.complaints-suggestions .form-section{grid-template-columns:1fr;gap:40px}.complaints-suggestions .contact-info{position:static;order:-1}}@media(max-width:768px){.complaints-suggestions .page-header{padding:40px 15px}.complaints-suggestions .page-header h1{font-size:2.2rem}.complaints-suggestions .page-header p{font-size:1rem}.complaints-suggestions .form-section{padding:0 15px 60px}.complaints-suggestions .complaints-form{padding:25px}.complaints-suggestions .complaints-form .form-row{grid-template-columns:1fr;gap:20px}.complaints-suggestions .complaints-form .radio-group{flex-direction:column;gap:12px}.complaints-suggestions .complaints-form .form-actions{flex-direction:column;align-items:center}.complaints-suggestions .complaints-form .form-actions .btn{width:100%;max-width:300px}.complaints-suggestions .contact-info{padding:20px}.complaints-suggestions .contact-info .contact-methods{gap:15px}.complaints-suggestions .contact-info .contact-method{padding:12px}.complaints-suggestions .success-message{margin:50px auto;padding:25px}.complaints-suggestions .success-message h1{font-size:1.8rem}.complaints-suggestions .success-message .success-actions{flex-direction:column;align-items:center}.complaints-suggestions .success-message .success-actions .btn{width:100%;max-width:300px}}@media(max-width:480px){.complaints-suggestions .page-header h1{font-size:1.8rem}.complaints-suggestions .complaints-form{padding:20px}.complaints-suggestions .contact-info{padding:15px}.complaints-suggestions .success-message{padding:20px}.complaints-suggestions .success-message .success-icon{font-size:3rem}.complaints-suggestions .success-message h1{font-size:1.6rem}}